Web chat/Live Chat Agents
Never miss a sales opportunity again with our expert live chat team
Ready to transform your customer experience? Ditch outdated methods and embrace live chat solutions with our team of talented professionals. We’ll help you build seamless online interactions that turn conversations into conversions. The future of customer service is here – start chatting your way to success!
Find Your Perfect Live Chat Match Skilled Agents for a Seamless Workflow
Don’t settle for just any live chat agents. Watch casual visitors transform into loyal customers through meaningful connections fostered by our live chat agents. Experience the power of instant support and see your business thrive with every chat conversation.
Empower Your Business with 24/7 Live Chat Support Support
At ERT Offshoring, we know that customer interactions happen instantly. That’s why we offer a team of dedicated live chat agents to provide your customers and stakeholders with responsive and personalized support, around the clock.
Our chat agents become an extension of your brand, delivering a human touch that elevates your online presence.
They can handle a wide range of tasks, including:
Answering Inquiries
Providing fast, accurate information to empower customers and guide their decisions.
Technical Support
Walking customers through troubleshooting steps and escalating complex issues seamlessly.
Effortless Workflow
Our streamlined system frees up your time for strategic decisions.
Order Management
Helping customers place orders, track shipments, and manage returns or exchanges.
Resolving Concerns
Addressing customer issues with empathy and expertise, ensuring a positive resolution.
Proactive Engagement
Actively listening to customers, anticipating their needs, and offering assistance through engaging conversations.
By outsourcing your live chat support to ERT Offshoring, you can ensure your customers receive the immediate and personalized attention they deserve, ultimately driving business growth.
Start transforming your business
Helping to build Your Team, Your Way.
Just tell us about any areas of your company that cause you grief or that you’d like to improve. Outsourcing may be the answer. Then again, it may not be. But after a quick chat with us, you’ll know one way of the other. So drop us a line and we’ll answer any questions you have.
We’d love to speak with you about how ERT Offshoring can support your business.